17), and attempted to run a capability analysis (constant size for subgroups=1 and Upper Spec=3, no Lower Spec entered). I pulled data from 1/5/17-7/2/18 to see what TAT is for widgets created during this time. My task: Determine how often we are meeting the 3-day TAT specification and if we aren’t, fix it so we are. In our company, it’s possible that a widget can have a TAT of 0 days, if the order is received, created, and closed in the same day.). ( Note: the TAT is calculated from the day the order is received to the day the order is closed. I have a process improvement project related to a process that makes “widgets.” Sponsor suspects they are not meeting the customer’s contracted 3-day turnaround time (TAT) specification.
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